NeXtriage
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NeXtriage

Emergency triage from first call to discharge. Pre-hospital diversion plus in-facility decision support for emergency departments.

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  • (615) 807-0743
  • info@nextriage.com
  • Nashville, TN

NeXtriage is built with healthcare security requirements in mind, featuring encryption, role-based access controls, and secure authentication to support your organization's compliance needs.

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For Health Plans, Emergency Departments & Urgent Care

Right Place. Right Time.
Right Care.

Triage that starts before a patient ever reaches a waiting room — and continues from door to discharge inside the ED.

Request a DemoExplore Features

Mode 1 · Patent-Pending

Pre-Hospital Diversion

Patients access NeXtriage through their payer plan. Low-acuity cases are routed to a rideshare-class transport — and the patient retains the final choice.

Mode 2

In-Facility Triage

Real-time condition tracking, faster intake, and clinical decision support that keeps your team in control from door to discharge.

60%Faster Patient Intake
85%Improved Triage Consistency
30%Lower LWBS Rates
Mode 1 · Patent-Pending

Pre-Hospital Diversion

Triage that starts before a patient ever reaches a waiting room. For clinically appropriate low-acuity cases, NeXtriage routes patients to a rideshare-class transport — reserving ambulances and ED capacity for the cases that need them.

Patient-Initiated Triage

Patients access NeXtriage through their payer plan. The platform performs a conversational symptom assessment before any transport resource is dispatched.

Right-Sized Transport

When the case is consistent with low-acuity ESI levels (3–5),¹ NeXtriage offers a rideshare-class transport to the right destination.

Patient Confirms

The patient is shown the recommendation in plain language and retains the final choice. PHI is handled by-design.

1 Acuity levels reference the Emergency Severity Index (ESI), a five-level triage algorithm maintained by the Agency for Healthcare Research and Quality. ESI levels 3–5 correspond to lower-acuity presentations. See: AHRQ, Emergency Severity Index Implementation Handbook (AHRQ Publication No. 20-0046-EF).

Pre-Hospital Diversion is the subject of U.S. Provisional Patent Application No. 64/052,897, filed April 29, 2026.

See it in action

A 24-hour patient flow, side by side

Switch markets below — left panel is business-as-usual ED flow; right panel is the same day with NeXtriage Mode 1 routing low-acuity cases to urgent care via rideshare.

Open the full Miami simulation

Illustrative model. Hospital locations and freestanding ED data from federal sources (CMS Provider of Services, Q1 2026). Ambulance rates from FAIR Health; condition-cost ranges from HCUPnet. Patient flow patterns are directional estimates, not clinical predictions. For demonstration purposes only.

For Health Plans

Transport as a Plan Benefit

Mode 1 makes clinically-routed transport a covered member benefit. The plan funds it; members get a faster route to the right care setting; NeXtriage facilitates the triage process and the routing.

What Members Get

  • →A faster route to the right care setting, without the default of a long ED visit.
  • →Lower out-of-pocket exposure when low-acuity transport is clinically appropriate.
  • →A clear, plain-language recommendation — the final choice stays with the member.

What the Plan Gets

  • →Lower per-episode transport spend when an alternative substitutes for an ambulance in clinically appropriate cases.
  • →Reduced ED facility-fee exposure when non-emergent visits route to urgent care, primary care, or telehealth instead.
  • →Earlier touchpoints that can catch issues before they escalate into avoidable admissions.

What Compliance & Actuarial Will Ask

  • →Transparent, ESI-aligned acuity recommendations¹ that are audit-able after the fact.
  • →Patient-confirmed disposition — member autonomy preserved by design.
  • →PHI handled by-design; no third-party data sales; built for plan-level security review.
Request a Health Plan Briefing

1 Acuity references the Emergency Severity Index (ESI), a five-level triage algorithm maintained by the Agency for Healthcare Research and Quality. See: AHRQ, Emergency Severity Index Implementation Handbook (AHRQ Publication No. 20-0046-EF).

Value at Every Node

Triage that diverts low-acuity cases pre-hospital and accelerates flow inside the facility produces value at every point in the care chain — patients, hospitals, payers, EMS, clinical teams, and the communities they serve.

Patients

  • →Faster route to the right care setting — without an unnecessary hospital trip when one isn't needed.
  • →Lower exposure to surprise ambulance bills and ED facility fees when low-acuity transport is clinically appropriate.
  • →Clarity and choice: see the recommendation in plain language, talk to a clinician, decide.

Hospitals & Emergency Departments

  • →Reduced LWBS (left-without-being-seen) losses when Mode 2 moves patients through intake faster.
  • →ED capacity preserved for higher-acuity, higher-margin cases when Mode 1 diverts low-acuity arrivals to the right setting.
  • →More consistent acuity scoring across shifts and clinicians — less variability, less audit risk, cleaner data.

Payers — Insurers, Medicare, Medicaid, Self-Insured Employers

  • →Lower per-episode transport spend when an alternative transport substitutes for an ambulance in clinically appropriate cases.
  • →Reduced ED facility-fee exposure when non-emergent visits route to urgent care, primary care, or telehealth instead.
  • →Earlier, lower-acuity touchpoints can catch issues before they escalate into avoidable admissions.

EMS & 911 Systems

  • →Each diverted non-emergent call is one more ambulance available for a cardiac arrest, stroke, or trauma in the queue.
  • →Reduced response-time pressure on units that are otherwise tied up on low-acuity transports.
  • →Better matching of unit type and crew to actual clinical need.

Clinical Staff

  • →Less time charting, more time at the bedside — Mode 2 automates the bulk of documentation.
  • →Standardized acuity scoring lowers the cognitive load of judgment calls under pressure.
  • →A transparent acuity recommendation with clear reasoning — supporting, never replacing, clinical judgment.

Communities & Public Health Systems

  • →Better EMS availability for the broader population, especially in capacity-constrained regions.
  • →Lower per-capita emergency-care spend over time as low-acuity volume routes to appropriate settings.
  • →Transparent, auditable triage decisions that build public trust as digital health tools expand.

Descriptions above are mechanism-level — the value drivers each stakeholder gains from Mode 1 and Mode 2. Quantified NeXtriage performance figures will be reported once measured in pilot.

The Financial Case for Speed

Stop Revenue From Walking Out the Door

High wait times aren't just a patient satisfaction issue—they are a revenue leak. NeXtriage slashes intake time, reducing "Left Without Being Seen" (LWBS) rates and recovering millions in lost billing.

ROI Calculator

Calculate your revenue recovery potential

patients/year

Total emergency department visits annually

%

"Left Without Being Seen" percentage

Annual Revenue Lost
$1,717,500

2,500 patients walking out annually

NeXtriage Recovery Potential
$515,250

Potential savings with 30% LWBS reduction

Based on industry average revenue of $687/visit (Western Journal of Emergency Medicine).

Powerful Features for Modern Healthcare

Everything your emergency department needs to deliver faster, more accurate care.

Mode 1

Pre-Hospital Triage

Patients access NeXtriage through their payer plan. A conversational symptom assessment runs before any transport resource is dispatched.

Mode 1

Right-Sized Transport Routing

When the case is consistent with low-acuity ESI levels (3–5), NeXtriage offers a rideshare-class transport to the right destination.

Mode 1

Patient-Confirmed Disposition

The patient sees the recommendation in plain language and retains the final choice.

Reduce Door-to-Provider Time

Streamlined digital intake with rapid QR code check-in gets patients to providers faster. Capturing just 5 more patients a day adds ~$1.2M in annual revenue.

Triage Decision Support

Purpose-built clinical analysis of symptoms, history, and vitals suggests ESI levels — always transparent, always supporting clinician judgment.

Real-Time Dashboards

Kanban-style patient flow visualization with drag-and-drop management across all treatment stages.

Rich Template System

Customizable documentation templates with drag-and-drop builder, auto-population, and specialty-specific categories.

Automated Documentation & Coding

Voice-driven transcription and smart charting produce accurate documentation automatically. Cleaner charts reduce down-coding and denial risk.

Symptom Image Analysis

Visual analysis of uploaded symptom images for enhanced diagnostic support.

Multi-Organization Support

Designed for hospital networks with complete data separation and role-based access control.

Integrated Messaging

Built-in staff communication with conversation threads and real-time notifications.

Ready to Transform Your Patient Triage?

See how NeXtriage can improve triage accuracy, reduce wait times, and enhance patient care at your facility.

We'll respond within 24 hours. No spam, ever.

How NeXtriage Works

Two modes of triage. One platform — from the moment a patient picks up the phone through discharge inside the ED.

Mode 1 · Pre-Hospital Diversion

Before the patient ever arrives

Patient Initiates Contact

The patient accesses NeXtriage via their payer plan and describes their symptoms. The conversation runs in plain language — no clinical jargon required.

Symptom Analysis

NeXtriage analyzes the symptom narrative and history and suggests an acuity level using the Emergency Severity Index (ESI) framework.¹

Patient-Confirmed Disposition

For low-acuity cases (ESI 3–5), NeXtriage offers a rideshare-class transport to the right destination. The patient sees the recommendation and retains the final choice.

Mode 2 · In-Facility Triage

From door to discharge

Patient Registration

Patients complete digital intake with QR code check-in for fast, accurate data capture. Upload symptom images and record voice descriptions.

Clinical Insights

NeXtriage analyzes patient data including symptoms, medical history, images, and audio to generate clinical insights for the receiving team.

Triage Decision Support

Receive ESI-aligned acuity suggestions with clear reasoning, critical condition alerts, specialist recommendations, and alternative care pathway suggestions.

Documentation & Flow

Complete rich template-based documentation while managing patient flow through intuitive Kanban dashboards. All data syncs in real-time.

1 Emergency Severity Index, a five-level triage algorithm maintained by the Agency for Healthcare Research and Quality. See: AHRQ, Emergency Severity Index Implementation Handbook (AHRQ Publication No. 20-0046-EF).

Built for Every Care Setting

From emergency rooms to telehealth, NeXtriage adapts to your unique triage workflows and patient populations.

Hospital Emergency Departments

Streamline high-volume ED triage with ESI-aligned acuity suggestions, critical condition flagging, and real-time patient flow management.

Urgent Care Centers

Accelerate walk-in patient intake, ensure consistent triage across locations, and optimize staffing with capacity dashboards.

Primary Care Practices

Prioritize same-day appointments, identify patients needing immediate attention, and route complex cases appropriately.

Specialty Clinics

Customize triage protocols for cardiology, neurology, oncology, and other specialties with condition-specific templates.

Community Health Centers

Serve diverse populations efficiently with multilingual support, streamlined intake, and equitable care prioritization.

Military & VA Healthcare

Meet unique military and veteran healthcare needs with secure, compliant triage workflows and specialized protocols.

Multi-Location Health Systems

Standardize triage across all facilities, share best practices, and gain system-wide visibility into patient flow.

Benefits for Everyone

NeXtriage delivers value across your entire healthcare organization.

For Clinical Staff

  • A second opinion on complex cases — with clear clinical reasoning
  • Automated documentation reduces charting time
  • Critical conditions are flagged so they're never missed
  • Hands-free note-taking with audio transcription
  • Real-time visibility into every patient's condition and location
  • Consistent triage decisions across all shifts

For Administrators

  • Real-time capacity visibility across your facility
  • Data-driven insights for resource allocation
  • Multi-location support for healthcare networks
  • Role-based access control for security
  • Reduced patient wait times and improved flow

For Patients

  • Rapid check-in with QR code scanning
  • Thorough symptom analysis with transparent reasoning
  • Appropriate care routing recommendations
  • Reduced time in waiting room
  • Professional, thorough documentation

Built on Trusted Technology

NeXtriage runs on modern cloud infrastructure with security, scalability, and auditability designed for healthcare from the ground up.

Cloud-Native Architecture

Built on enterprise-grade cloud infrastructure for reliability, scalability, and 99.9% uptime.

Security First

Built with healthcare security requirements in mind, featuring encryption, role-based access controls, and secure authentication to support your organization's compliance needs.

Transparent, Clinically-Grounded Decision Support

Purpose-built for clinical triage — not general-purpose. The platform surfaces transparent, auditable recommendations, never acts autonomously, and keeps your team in control at every step.

Real-Time Sync

Instant data synchronization across all users and devices for seamless collaboration.

Modern Architecture

Built with industry-leading frameworks for maintainability, performance, and future-proofing.

Platform Capabilities
DS
Multimodal Decision Support
RT
Real-Time Database
CL
Enterprise Cloud Platform